Thank you for purchasing from Panda Marketing.
Your order will be processed shortly and soon be on its way to you. We respect your privacy and always send out our items using discrete plain packages.
Panda Marketing follows to the Newspapers Shoppers protection rules. We aim to deliver all orders within 10 days, however please be prepared to allow up to 28 days. If we are unable to deliver within that time scale we will write and inform you and offer either a full refund or an alternative product.
All international orders will be sent by trackable, recordable delivery. International includes EU member states. The additional cost of this is £ 6.50.
PANDA MARKETING TERMS AND CONDITIONS
These terms and conditions are applicable every time you access our web site and/or order goods from our website. Please note that these Terms & Conditions also incorporate e the following sections which we advise that you read.
Ownership, this site is owned and operated by Panda Marketing
All rights in this web site are owned by us. Any unauthorised use, copying or modification is prohibited.
1) all orders placed through our web site will be subject to our acceptance of the order.
2)When you place an order with us you will receive a bounce back confirmatory email of this order saying that we are processing your order. You should check the email for accuracy and let us know immediately if there are any errors. This email constitutes acceptance of the order by us. Your order will be accepted by us (and a contract will be formed between us) when we despatch the goods to you. Title to the goods will pass to you on delivery.
Should you wish to cancel the your order or return any goods, please go to the Returns section for further information.
Processing your orders and payment.
3) Whist it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details. You may then either cancel the order or re-confirm it based on the correct information. If we are unable to contact you we will treat the order as canceled.
4) All prices on our web site are VAT inclusive. Delivery charges are clearly stated.
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale.
5) All items are subject to stock availability.
6) All delivered items will have to be signed for.
7) If an item is faulty please contact us and we will arrange an appropriate remedy.
The use of our site and any contracts formed are governed by English Law
Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.
These terms & conditions govern the entire trading relationship between you and ourselves and will remain in force for the duration of our trading relationship.
All intellectual property rights shall be solely owned by us.
Any unauthorised use of material on this site is strictly prohibited
We will use reasonable endeavors to verify the accuracy of any product or pricing information which we placed on the site.
RETURNS AND REFUND POLICY
Return an item, for any reason, up to 30 days after you have bought it.
How to return an item, telephone us on 07866 582378 or email us at email@example.com to let us know that you are returning an item
1) Pack your item securely, include as much of the original packaging as possible,
2) Post the item to us, letting us know if you want a refund or a replacement. You do not need to return your item by recorded post, but please obtain a certificate of posting from your post office,
3) Once we receive your return, we will process either a refund or a replacement as requested, please allow up to 30 days.
Our return address is
Throckmorton Court, Throckmorton
Pershore, Worcester, WR10 2JX
Our returns policy and your rights
The European Consumer Protection (Distance Selling) Regulations 2000 say that you have the right to cancel an order without giving a reason within 7 days.
We respect your privacy when using our web site
We do not collect your personal details without your knowledge whilst using this web site.
During purchase you will be required to enter adequate details in order to fulfill the payment process.
during purchasing you may be given the option of remembering your contact details for future visits. If you choose to remember details, these will be stored in a cookie on your computer.
Any analytics information about your site experience is strictly anonymous
We do NOT use or allow third party cookies for targeted advertising.
We do NOT share or pass on any of your details to third parties after you make a purchase.
We do NOT store your credit card details when you make a purchase. We entrust payments to major accredited payment providers who use the highest level of security.
If you have purchased with us, or registered to receive newsletters, you can be removed from the newsletter list at any time on request.
For further information or to receive our 95 page catalogue packed with lingerie, potions DVD’s and other toys please complete the contact form and press submit to forward your details directly to us.
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